FAQs – Official Rugby World Cup 2023 Shop Skip to content



 When will my order ship? 

We dispatch all orders placed Monday - Friday before 14:00 GMT on the same day (excluding public holidays)


Can I pay with debit or credit card? 

Of course, we accept all major credit cards with Mastercard our preferred payment  card, we also accept PayPal.


Can I return my item if I no longer want it? 

 Of course you have 30 days to return your item to us for exchange or refund if you change your mind. The link to the delivery and return section is here.


Do you deliver to my country? 

We deliver anywhere in the world with the exception of Japan. There is a dedicated RWC 2023 online store for Japan and you can find that here. All of our deliveries are fully trackable from dispatch to arrival.


Can I pay in my own currency?

You can view pricing and pay in your own currency by using the currency selector at the bottom of the each page!

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