RWC 2023 Shop is signed up to the import one stop shop meaning our customers based in the EU buying from us here in the UK will not have to pay any import taxes on orders up to the value of €150.00. Your import duties and taxes are included in your order and we take care of the rest.
If you place an order over the value of €150 - you will be contacted by the courier once it enters your intended shipping destination - so you can arrange payment for applicable import taxes and charges.
Please note, all orders delivered outside of the EU may incur local duty and taxes. These values will depend on the country delivery. You should check your countries tax free threshold before purchase.
Enter your order number and email address to start - Please ensure this is the full order number and delivery address you used to place the order. Follow the instructions and select the items you want to return. Once your request is approved, you will get a confirmation email with shipping guidelines.
With Christmas only a few weeks away - we understand that you may be looking to buy a Christmas gift for the rugby fan in your family. Due to this, we also expect you to not know whether this will; fit, be well received or returned to you. Because of this, we are extending our Christmas Return period to 13th January. So anything you buy now, you have until the 13th January 2023 to return or exchange.